Privacy Policy

Last updated: 4/12/2026

Introduction

PelitaHati ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

We may collect information that you provide directly to us, including:

  • Account information (username, email address)
  • Profile information and preferences
  • Payment and subscription information
  • Messages and communications within the app
  • Device information and usage data

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage subscriptions
  • Send you notifications and updates
  • Respond to your inquiries and provide support
  • Monitor and analyze usage patterns
  • Ensure security and prevent fraud

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our app
  • To comply with legal obligations
  • To protect our rights and safety
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications. To exercise these rights, please contact us through the app settings or support page.

Third-Party Services

Our app may contain links to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the app settings or visit our support page.